- We source, negotiate prices and quality control for customers who purchase frozen seafood product from India and the Middle East.
- The idea is to connect our customer with the appropriate partner to cater to their specific needs. We identify packers based on experience, reputation, management, infrastructure, accreditations and most of all their resolve to produce a high quality product.
- Every order is monitored online from start to finish by an experienced quality control team. This includes a comprehensive inspection report that is provided to the customer, prior to shipment covering all organoleptic parameters with pictures of the product and packaging. We also supervise loading of the consignment into the container and a random inspection of the product is carried during the loading process. To secure the customer against malfunction of the container during transit, we place temperature data loggers in every container.
- The status of orders is monitored on a daily basis to ensure that they are shipped on time and a weekly update is provided to the customer. We understand that timely delivery is critical.
- We are well versed in packaging development and take the responsibility of creating new packaging or modifying existing packaging. We have good working relations with all packaging material suppliers.
- Customers are updated weekly with information outlining raw material availability and prices, approximate sales prices, customers active in the market and also forecasts based on ground realities.
- We work as a back office for the customer - tracking shipments, updates on accreditations and validations such as HACCP, BRC, BAP, Social Audits and provide any other information or service required from time to time.
- We plan and coordinate customer itineraries when they want to come to India to visit their partners or develop new business.
- We also carry out factory audits if a customer requires us to do so.